Product Design Lead at HowNow

Hey,
I'm Ashish.

I'm a Product Designer with a background in Computer Science and more than nine years designing digital products that people find easy to use. I've worked across finance, healthcare and EdTech, with everyone from engineers and product managers to CEOs.

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  • Over nine years in
  • A11Y Certified
  • Mumbai, India
Ashish Soundalkar
WCAG 2.2 AAFounding designer
  • Design systems
  • Accessibility
  • WCAG 2.2 AA
  • Design tokens
  • User research
  • Prototyping

About me

The part I enjoy most is the untangling.

Taking a problem nobody has framed yet, working out what the people using it and the business behind it actually need, and getting it clear enough that nobody has to think about the interface at all. That is the work I want, and it is the reason a Computer Science degree turned into a design career rather than an engineering one.

I started at HowNow as the founding designer and now lead the team. Before that, four years across healthcare, banking and client work taught me how much of design happens before anyone opens Figma: in the framing, the constraints, and the conversation with whoever has to build it.

How I work

Four things I hold to.

  • Outcome over output

    Shipped screens mean nothing on their own. I measure design by the change it creates for the people using it and for the business paying for it.

  • Build to understand

    I prototype early and often. Making an idea real is the fastest way to find out whether it is right, and the cheapest way to find out it is not.

  • Clarity is kindness

    Plain language and obvious interfaces respect people's time. So does direct, honest feedback, given early enough to be useful.

  • Always be learning

    Self-taught first and certified later. I treat every project as a chance to get better at the craft rather than a chance to repeat it.

How I got here

The path was not linear.

A freelance project in my final year of college became the catalyst. It taught me how to work inside constraints, prioritise properly, and ship something real under pressure. My professional career began in 2017, but years of self-directed learning came before it. I said goodbye to freelance in 2019, once I no longer felt a need for it.

I have gone from a self-taught UI enthusiast to leading a design team and the systems it builds on. What keeps me here is what started it: problems worth untangling, and the discipline of turning what you learn into something people can use without being taught how.

Today that discipline runs on two tracks. I design with AI tools like Claude, and I write skills for them: packaged rules that keep a design system consistent at a global level, carry an update everywhere at once, and take the repetitive work off the team so the judgment stays with people. I do not let the tools do my hand work for me, though. Once a week I design a screen from scratch in Figma, by hand, to experiment and keep my own eye sharp. I follow AI and UX trends side by side, because the craft only stays useful if it moves with the tools, and the tools only help if the craft behind them is still mine.

Career

The scope changed. The craft did not.

  1. Dec 2020 to now

    Mumbai, India

    Product Design Lead

    HowNow

    I joined as the founding designer and now lead the team. Design at HowNow went from one person to a function: a system to build on, three designers to guide, and a voice in the decisions that shape the product.

  2. Mar 2020 to Nov 2020

    Mumbai, India

    Senior UI/UX Designer and UI Developer

    Ezobanks

    A senior seat on a small banking team through the first COVID lockdown, responsible for the design system and the front end that carried it.

  3. Nov 2018 to Mar 2020

    Mumbai, India

    UI Team Lead

    Relifems, a Penguinapps product

    My first lead role: four designers and UI developers, a group of healthcare products, and research driving what we chose to build.

  4. Apr 2017 to Oct 2018

    Mumbai, India

    UI/UX Designer and UI Developer

    Penguinapps

    Client work, several projects at a time. The years that taught me to design and build in the same week, and to stand behind both.

  5. Jan 2017 to Apr 2017

    Mumbai, India

    UI/UX Designer and UI Developer

    ACS Business Solutions, contract

    Where it started, on a three month contract. My grounding in user research and design principles, learned on the job rather than in a course.

Away from the screen

Nine countries, and a better version of me.

Travel is the part of my life that has changed me most. Switzerland, England, Norway, Italy, Sweden, Singapore, Türkiye, Thailand and Malaysia, and in each one what stayed with me was not the landmark but the ordinary detail: how a city signs its streets, how strangers queue, what a family eats on a Tuesday. Paying attention to that is the same muscle I use at work, and it has made me slower to assume and quicker to ask.

I came back from those trips a steadier version of myself. More patient with people who see a problem differently, more comfortable being the one who does not know yet, and more sure that the best products, like the best places, are the ones that make a stranger feel they belong.

Photography is how I keep hold of it. Formula 1 takes the weekends in between: I have been a Max Verstappen fan since 2016, and in 2026 I finally watched him trackside at Sepang, in Malaysia, the race where he took his first win of the season.

  • Travel
  • Formula 1
  • Cricket
  • Photography
  • Origami
  • Holding a Max Verstappen banner in the grandstand at Sepang International Circuit

    Malaysia x F1

  • Raising a camera on the sloped marble of the Oslo waterfront, with the city and Oslo S behind

    Norway

  • Relaxing on a boat under a Swiss flag on a mountain lake

    Switzerland

  • Leaning on a riverside wall in front of Tower Bridge, London

    England

  • Standing inside St Peter's Basilica

    Italy

Credentials

Four certifications, and the tools I work in.

  • Accessible Design

    The A11Y Collective, 2024

  • Web Accessibility

    The A11Y Collective, 2024

  • Coachable Leader

    Emerge Coach-Leader Programme, 2024

  • IBM

    Enterprise Design Thinking

    IBM, 2020

  • Figma
  • Adobe XD
  • Illustrator
  • After Effects
  • Photoshop
  • Framer

AI sits in this work twice over. I design with it, building surfaces where people stay in the loop and approve what comes back before it goes anywhere. And I use it inside my own process, on first drafts and the repetitive parts, held to the same standard as anything I would have drawn by hand. It moves me through the work faster, not further from it.

Before HowNow I built what I designed: HTML5, CSS3 and SCSS, in roles where designing and shipping were the same job. I do not write production code now, but it is why I am useful in the conversation with the people who do.

Connect

Say hello.

I like talking about design systems, accessibility, and the parts of this job nobody writes down. If something here was useful, or you think I have it wrong, write to me. I read everything and I answer.